Print-floor monitoring
Watchtower monitors the specific things that stop a print shop (stuck hot folders, dead storefront intake, backed-up RIP or DFE queues, failed backups) and alerts a named person before a customer or an operator finds out.
Generic IT monitoring watches CPU and disk. Watchtower watches whether orders arrived from the storefront in the last hour, whether the hot folder has been moving, whether last night's backup completed.
Every alert includes the next step, and every month ships a one-page report of what was caught and when.
At a glance
Updated 2026-10-12
Other services
Found Money is a 10-business-day audit that tells a print shop owner which open invoices are really owed, which were already paid and never applied, and which are errors, by matching the MIS against 12 months of bank data.
Vault is offsite backup for the systems a print shop cannot reopen without (the MIS database, the job file server, press and DFE configurations) with a restore that is actually tested, every quarter, in writing.
Chaser chases only the invoices that are genuinely owed: it drafts each follow-up with the invoice details attached, a person at the shop approves and sends it, and the monthly report counts dollars collected.